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Writer's pictureMohammed A Rashad

Enhanced Access to General Practice services through TMMT

Updated: Jul 29

A female GP talking to her patient

Imagine being able to see your GP at a time that suits your busy schedule, without the stress of taking time off work or rearranging your day. With the increasing demand for flexible healthcare, it's no surprise that many patients express a need for extended access to general practice services. This is where The Medicines Management Team (TMMT) steps in with a groundbreaking initiative designed to revolutionise patient care.


Our Extended Access clinics are not just about longer hours; they represent a commitment to delivering high-quality, standardised care across various regions. By leveraging the expertise of our senior pharmacists, we aim to provide a supportive and fully managed environment for Primary Care Networks (PCNs), GP Federations, and GP Practices. 


Read our blog to discover how TMMT enhances access to general practice services and what this means for you and your community.


Key Takeaways

What Are Extended Access Clinics?

Why Extended Access Clinics?

Objectives of the Initiative

Requirements for Primary Care Networks (PCNs)

Flexibility and Customisation for PCNs

Benefits of the Initiative

Conclusion

FAQs


What Are Extended Access Clinics?

Extended Access clinics are designed to provide patients with more flexible and convenient access to general practice services. These clinics operate during extended hours, specifically from 6.30 pm to 8 pm on weekdays and from 9 am to 5 pm on Saturdays. This schedule aligns with the Network Contract Directed Enhanced Service (DES) requirements, ensuring that patients have access to healthcare services outside of traditional working hours.


Why Extended Access Clinics?

The primary goal of Extended Access clinics is to standardise and improve patient care across various regions. By offering extended hours, we aim to accommodate a wide range of patient needs, making it easier for individuals to access healthcare services without disrupting their daily routines. This initiative is particularly beneficial for those who find it challenging to attend appointments during regular working hours.


Objectives of the Initiative


Standardising Patient Care

One of the key objectives of this initiative is to standardise patient care across different regions. By implementing a consistent approach to healthcare delivery, we can ensure that all patients receive high-quality care, regardless of their location. This standardisation helps to reduce disparities in healthcare access and outcomes.


Improving Patient Access

Extended-access clinics are designed to provide more convenient and flexible access to general practice services. By offering appointments during evenings and weekends, we can accommodate our patients' diverse needs. This improved access is expected to enhance patient satisfaction and overall health outcomes.


Requirements for Primary Care Networks (PCNs)


Developing an Enhanced Access Plan

From April 2022, Primary Care Networks (PCNs) are required to collaborate with commissioners to develop an Enhanced Access plan. This plan should outline how the PCN intends to deliver these services from October 2022. Key components of the plan include:


  1. Patient Engagement: Understanding patient needs and preferences.

  2. Types of Services Offered: Determining the range of services to be provided.

  3. Appointment Channels: Establishing how patients can book appointments.

  4. Staffing: Ensuring adequate staffing levels to meet patient demand.

  5. Interoperability: Ensuring seamless integration with existing healthcare systems.


Flexibility and Customisation for PCNs


Tailoring Services to Local Needs

PCNs have the flexibility to tailor the delivery of Enhanced Access services to best suit local needs. This includes determining the mix of in-person and remote appointments, the types of services offered, and the skill mix required. By customising services, PCNs can ensure that they are responsive to the specific demands and preferences of their local populations.


Subcontracting Services

PCNs also have the option to subcontract parts of the service to other providers, such as GP Federations. This approach allows for a more cohesive and comprehensive service offering, ensuring that patients receive the best possible care. Subcontracting can also help address staffing challenges and ensure services are delivered efficiently.


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Benefits of the Initiative


  • Improved Patient Access

One of the most significant benefits of this initiative is improved patient access to general practice services. We can accommodate patients who may have difficulty attending appointments during regular working hours by offering extended hours. This improved access is expected to lead to better health outcomes and increased patient satisfaction.


  • Enhanced Patient Satisfaction

Extended Access clinics are designed to provide a more convenient and flexible healthcare experience. By offering appointments during evenings and weekends, we can reduce the stress and inconvenience associated with attending medical appointments. This enhanced patient experience is likely to result in higher levels of patient satisfaction.


  • Streamlined and Standardised Care

By standardising the delivery of healthcare services, we can ensure that all patients receive high-quality care, regardless of their location. This streamlined approach helps to reduce disparities in healthcare access and outcomes, ensuring that all patients have access to the care they need.


  • Supportive Environment for Healthcare Providers

The Medicines Management Team (TMMT) is committed to providing a supportive environment for healthcare providers. By leveraging the expertise of our senior pharmacists, we can ensure that healthcare providers have the support they need to deliver high-quality care. This supportive environment is essential for maintaining the well-being and job satisfaction of healthcare professionals.


Conclusion

If you are a Primary Care Network (PCN), GP Federation, or GP Practice interested in enhancing your access to general practice services, we encourage you to get in touch with The Medicines Management Team (TMMT). Our team of experts is ready to assist you in developing and implementing your Enhanced Access plan.


Partnering with TMMT can provide numerous benefits for your extended access clinics. Our in-depth expertise and commitment to high-quality care can help you deliver a more convenient and flexible healthcare experience for your patients. 


Contact us today to learn more about how we can support your Enhanced Access initiative.


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FAQs


What is general practice service?

General practice services are the frontline of healthcare, providing comprehensive medical care to individuals and families. These services include diagnosing and treating illnesses, offering preventive care, managing chronic conditions, and providing health education. General practice is often the first point of contact for patients within the healthcare system.

What is the meaning of general practice?

What is the NHS general practice team?

What is the role of a GP practice?




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